Privacy Policy

1. Summary

Confiora is designed for household awareness. The app helps you organize Home information, services, utilities, trusted contacts, recurring subscriptions, recurring bills, memberships, renewals, reminders, and Family Space sharing. We collect information needed to provide those features, keep your account working, improve reliability, and respond to support requests.

2. Information we collect

Account and profile information

When you sign in with Apple, we may receive your Apple account identifier, email address, email verification status, and name if Apple provides it or you choose to share it. You may also add or update a display name and contact email in Confiora. A contact email you add in Confiora is used for your Confiora profile and does not replace your Apple sign-in identity.

Home information you add

You may add home names, services, utilities, provider names, due dates, monthly cost estimates, trusted contacts such as plumbers, electricians, neighbors, cleaners, or lawn care contacts, visit history, attachments, notes, and reminders.

Recurring subscriptions and commitments

You may add recurring subscriptions, memberships, bills, payment reminders, renewal dates, estimated monthly amounts, provider names, category, payment nickname, autopay status, contact details, and notes. Examples include streaming services, internet, HOA, gym memberships, cloud storage, kids activities, security systems, and other recurring household commitments.

Family Space and invite information

If you invite or accept a Family Space share, we may store information needed to create the invite, show membership state, sync shared Home setup and recurring commitment information, record invite status, and manage access removal.

Device, diagnostic, and support information

We may collect app events, crash reports, performance data, device type, app version, and similar diagnostics to improve the app and fix issues. If you contact support, the app may create a support debug report with account, device, Family Space, current property, and app context so we can investigate without asking you to manually copy technical identifiers.

3. How we use information

• Provide sign in, account, profile, and support features.
• Save and display your Home setup, services, utilities, contacts, recurring subscriptions, commitments, notes, and reminders.
• Calculate household awareness signals, Home progress, subscription counts, and estimated monthly spend where enabled.
• Enable Family Space sharing and syncing with people you invite.
• Send reminders, local notifications, in-app status updates, and Family Space activity updates where enabled.
• Support recurring commitment features, reminders, sync state, and household awareness views.
• Improve reliability, security, analytics, and product quality.
• Respond to support requests and investigate abuse, access, sync, or technical problems.

4. Storage and infrastructure

Confiora uses Apple sign-in and Apple-hosted private or shared storage features for app data where available. Confiora backend services may store account, profile, invite, support debug report, audit, and policy acceptance information using secure cloud infrastructure.

Attachments and documents that you choose to add may be stored as app records or file assets so they can be shown in the app and shared when you choose to share them. Confiora is not intended to collect full bank account numbers, full card numbers, or raw authentication tokens in analytics or support reports.

5. Family sharing

You control who you invite to your Family Space. When someone accepts, they may be able to view shared Home setup and recurring commitment information according to the access level and sharing scope available in the app.

Shared access may include Home names, service and utility details, trusted contacts, reminders, recurring commitments, estimated monthly spend, and Family Space activity. You should invite only people you trust and remove access when it is no longer appropriate.

6. Analytics and crash reporting

We may use analytics and crash reporting tools, including Firebase Analytics and Firebase Crashlytics, to understand app usage, diagnose crashes, and improve product quality. We avoid sending sensitive document contents, full payment details, full account numbers, or raw authentication tokens to analytics.

7. Notifications and reminders

If you enable notifications, Confiora may send reminders about Home services, utility due dates, visits, recurring subscription due dates, renewals, memberships, bill reviews, Family Space updates, or pending invites. You can manage notification permissions in iOS settings.

8. Security

We use reasonable technical and organizational safeguards to protect your information. No system can be guaranteed completely secure. You should keep your Apple account, device passcode, and biometric settings secure.

Confiora should not be used as the only place to store emergency, legal, financial, medical, or time-critical information.

9. Retention

We keep information while your account is active or as needed to provide the app, comply with legal obligations, resolve disputes, maintain security, and support audit records. You may delete some information directly in the app.

10. Account deletion

You can delete your Confiora account in the app by going to Settings/More > Delete Account. When you delete your account, Confiora deletes your account profile, sessions, subscription records, Family Space invite records, and policy acceptance records from Confiora services.

Some data stored locally on your device or in your personal iCloud account may remain under your control and can be removed by deleting app data or managing iCloud storage.

11. Your choices and rights

• You can choose what Home, subscription, contact, note, reminder, and attachment information to add.
• You can remove invited people or stop sharing where the app supports it.
• You can delete records from the app where deletion is available.
• You can disable notifications in iOS settings.
• You can contact us to request help accessing, correcting, or deleting account-related information.

12. Children

Confiora is not intended for children under 13. If you believe a child has provided personal information without appropriate consent, contact us.

13. Regional rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information. We will respond to applicable privacy requests as required by law.

14. Changes to this Policy

We may update this Privacy Policy as Confiora evolves. If changes are material, we will make reasonable efforts to notify you in the app or through another appropriate method.

15. Contact

For privacy questions or requests, contact contact@confiora.app.